Services of Encanto Riviera

This condo hotel in Playa del Carmen offers:

Guest services

  • Alternate-day cleaning service.
  • Pool towels.
  • Front desk / Customer Service 24 hours a day.
  • We speak Spanish and English.
  • Credit cards accepted: Visa and Master Card.
  • Telephone and document printing service in Reception.
  • Free luggage storage.
  • Entry time: 3 p.m. Exit time: 12 Mid-day.
  • Small pets are welcome.

Services for an additional cost

  • Additional cribs and beds.
  • Bicycle rental.
  • Therapeutic and relaxing massage service in your room.
  • Laundry and Dry Cleaning Service.
  • Reservation of excursions, car rental and 18-hole golf course (2 km from hotel) may be contracted in front desk.
  • Baby-sitting service. Request it through hotel front desk.
  • Wedding planning Service.
  • Medical Service.
  • Grocery shopping service prior to your arrival.

Facilities within property

  • Free Wi-Fi in public areas and in the lounge of the apartments.
  • Pool with ocean view.
  • Elevator.
  • Free parking for guests.
  • Tropical interior garden for peace and relaxation.
  • Eating zone with a grill in the pool area.


  • It is not permitted to smoke in the condominiums and public areas; only in designated areas.
Condos in Playa del Carmen
Luxury condo in Playa del Carmen
Luxury condos in Playa del Carmen

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